IBM Watson

Raghavendra Hiremath
2 min readMay 29, 2021

AI could make the world a better place.

Hello Everyone! I hope you all are doing well during this pandemic and fighting for the cause, caring loved one and making the world a better place to live.

New tools and technologies are embedded into our daily lives, which drives to our futuristic vision.

Today, I was trying to understand how chatbot can be implemented to automate tasks in all the sectors during this pandemic time. Chatbot can be implemented in Hospitality, Medical Care, Pharmacy, Helpdesk, Troubleshoot IT issue, contact IT helpdesk.

IBM Watson is AI for business.

Watson helps organizations predict future outcomes, automate complex processes, and optimize employees’ time.

Create IBM Watson account

https://cloud.ibm.com/login?state=%2Fservices%2Fconversation%2Fcrn%253Av1%253Abluemix%253Apublic%253Aconversation%253Aeu-gb%253Aa%252F7059afd29d734de0b32aff2f83b9a56f%253A9d196562-4730-4cab-9dde-6516cbb36734%253A%253A%3FpaneId%3Dmanage%26new%3Dtrue&sessionExpired=true

Landing page of my helpdesk page.

Welcome Page

I tried to create a sample helpdesk chatbot, this is how it looks.

Concepts:
1. Intents
2. Entities
3. Dialog

Intents: https://cloud.ibm.com/docs/assistant?topic=assistant-intents#intents

Dialog: https://cloud.ibm.com/docs/assistant?topic=assistant-dialog-build

Definition information: https://cloud.ibm.com/docs/assistant?topic=assistant-entities#entities-create-dictionary-based

I would be sharing my GIT repo to everyone so you can follow the steps to create your own chatbot which will help your day to day life easier.

I would suggest to sign up to IBM Watson and learn the start guide which will help you create one.

Please contact me if you need any help [ raghavendra.hiremath@labrags.in]

Stay Safe! Thank you everyone.

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Raghavendra Hiremath

WE BELIEVE IN FREE AND OPEN SOURCE. My mission is to constantly learn and share the knowledge I gain so that you can use it to empower you.